Shipping & Delivery Policy
Welcome to BuyZora. This Shipping & Delivery Policy
explains how we process, ship, and deliver your orders. By placing an
order on our website, you agree to the terms outlined below.
1. Order Processing
- Orders are processed only after successful payment confirmation.
- Processing usually takes 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Customers will be notified in case of unexpected delays.
2. Shipping Locations
We currently deliver to:
- All serviceable locations across India.
- Selected international destinations (if applicable).
Delivery availability depends on courier partner coverage and serviceable PIN codes.
3. Estimated Delivery Time
| Location |
Estimated Delivery |
| Metro Cities |
2–5 Business Days |
| Other Cities & Towns |
4–8 Business Days |
| Remote Areas |
7–12 Business Days |
| International Orders |
7–21 Business Days |
4. Shipping Charges
- Shipping charges, if applicable, are displayed during checkout.
- Free shipping may be available on selected products or promotional offers.
- Shipping charges are non-refundable unless the return is due to our error.
5. Order Tracking
- Tracking details will be shared once the order has been dispatched.
- You may receive tracking information via Email, SMS, or WhatsApp.
6. Failed Delivery Attempts
- Customer unavailable at delivery address.
- Incorrect or incomplete shipping address.
- Customer refuses delivery.
Additional shipping charges may apply if re-delivery is required.
7. Damaged or Missing Items
- Please inspect your package upon delivery.
- Report damaged, defective, or missing products within 48 hours.
- Supporting photos or videos may be required.
8. Delivery Delays
Delivery may be delayed due to:
- Bad weather conditions.
- Natural disasters.
- Government restrictions.
- Courier partner delays.
- Public holidays.
We are not responsible for delays caused by circumstances beyond our control.
9. Customer Responsibility
- Provide accurate shipping details during checkout.
- Ensure someone is available to receive the package.
- Incorrect addresses may result in delivery failure or additional charges.
10. Contact Us
For shipping or delivery-related queries, please contact our customer
support team with your Order ID. We will assist you as quickly as possible.
Last Updated: September 2026