Privacy Policy

At BuyZora, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, email address, phone number, and delivery address
Account information when you register or login
Order and payment-related details
Browsing and interaction data on our website

2. How We Use Your Information

To process and deliver your orders
To manage your account and provide customer support
To improve our website, products, and services
To communicate order updates, offers, and important notices

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Passwords are encrypted, and sensitive data is handled securely.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with:

Delivery partners for order fulfillment
Payment service providers for secure transactions
Legal authorities if required by law

5. Cookies

BuyZora uses cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You have the right to access, update, or request deletion of your personal data. You may contact us anytime for privacy-related concerns.

8. Policy Updates

BuyZora may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Shipping Policy

Welcome to our store. This Shipping Policy outlines how orders are processed, shipped, and delivered through our e-commerce platform.

1. Order Processing

All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
In case of delays due to high order volume, logistics issues, or unforeseen circumstances, customers will be informed via email or phone.

2. Shipping Locations

We currently ship to:

Domestic locations across India
Selected international locations (if applicable)

Shipping availability may vary depending on the delivery partner and serviceable PIN/ZIP codes.

3. Estimated Delivery Time

Location	Estimated Delivery Time
Metro Cities	2–5 Business Days
Other Cities & Towns	4–8 Business Days
Remote Areas	7–12 Business Days
International Orders	7–21 Business Days

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products, orders above a certain value, or promotional campaigns.

5. Order Tracking

A tracking ID and courier details will be shared via email, SMS, or WhatsApp.
Customers can track their shipment through the courier partner’s website.

6. Failed Delivery Attempts

Incorrect shipping address
Unavailability of the customer
Refusal to accept delivery

The courier partner may reattempt delivery. Additional shipping charges may apply for repeated delivery attempts or returned shipments.

7. Damaged or Tampered Packages

Inspect the package at the time of delivery
Avoid accepting packages that appear damaged or tampered with

If you receive a damaged product, please contact us within 24–48 hours of delivery with supporting photos/videos.

8. Delays Beyond Our Control

Delivery may be delayed due to:

Weather conditions
Natural disasters
Government restrictions
Strikes or transportation disruptions
Customs clearance (for international orders)

We shall not be held liable for delays caused by such circumstances.

9. Incorrect Address Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Last updated: May 2026